Frequently Asked Questions

Frequently Asked Questions

How do I change my membership plan?
You can upgrade or downgrade your plan at any time through your account dashboard. Simply log in, go to the “Membership” section, and select your new plan.
Once you’ve signed up for a membership plan, you’ll gain access to all our training content, including courses and webinars. You can access them directly from your dashboard.
Yes, you can cancel your membership at any time. Please note that cancellations will not refund previous payments, but you’ll continue to have access to your membership until the end of your current billing cycle.
To book a one-on-one consultation, simply go to the “Consultations” page on your dashboard, choose an expert, and select a time that works for you.

Yes, we offer group discounts for families or businesses interested in signing up multiple members. Contact our support team for more details.

The Doggo Club is designed for dog owners at all stages, whether you’re a first-time owner or have had dogs for years. If you want to better understand your dog and build a stronger relationship with them, the platform is for you.

Our content covers a wide range of topics including dog training, behaviour, grooming, nutrition, and general dog care. The goal is to provide a complete resource to help you become a confident and capable dog owner.

Yes. We are continually expanding the platform with new training material, webinars, and expert insights to ensure members always have access to fresh and valuable information.

Not at all. The Doggo Club is designed to support dog owners at every level. Whether you’re starting from scratch or looking to improve existing training, the content is structured to help you progress step-by-step.

Most platforms focus on a single aspect of dog ownership, such as training. The Doggo Club brings together multiple areas, training, grooming, nutrition, and overall dog care, into one place, giving you a more complete approach to being a great dog owner.

Yes. Members can book one-on-one consultations with experienced trainers and experts who can provide tailored guidance based on your dog’s behaviour, needs, and goals.

After signing up, you’ll immediately gain access to your member dashboard where you can explore training resources, watch webinars, connect with the community, and book consultations with experts.

Yes. The platform includes guidance for both puppies and adult dogs. Many of the principles apply to dogs at any age, and we also provide specific advice for common puppy challenges.

The training principles taught inside The Doggo Club apply to all dogs. Many members use the platform to improve the behaviour and training of multiple dogs in their household.

If you need assistance with your membership, accessing content, or anything else, you can contact our support team through the support section in your dashboard or via the contact page on the website.